There is no ‘correct time’ to arrange a memorial. Some families may take months or even years before selecting a headstone or monument, while others may choose to make arrangements shortly after the funeral. Doing so can help maintain the momentum of the planning process and provide a sense of closure when farewelling a loved one.

• Headstone: A headstone is a memorial placed at the head of a grave, typically on a stone base.
• Full Monument: A full monument is a larger, more elaborate memorial that covers the entire grave.

Your decision to select a headstone or a full monument is personal. Some important factors to consider are:

1. Cemetery Regulations: Be aware of any specific requirements or restrictions at the cemetery.
2. Cultural and Religious Traditions: Some customs may influence the type of memorial you choose.
3. Your Budget: Your available budget will play a significant role in determining which memorial you choose.

The design of a memorial involves various elements:

• Style: Headstones can be sloped, flat, or in other shapes. Full monuments may be single, double, or triple.
• Stone Type and Colour: There are many stone types and colours to choose from.
• Shape and Inscription: These are key design features that will make your memorial personal and meaningful.

The inscription is a key component of your memorial. You’ll need to decide on the wording, font, and whether you want any symbols or photos included. We will work with you to ensure the inscription is exactly as you wish.

Yes, we can include inscriptions in multiple languages. We recommend providing the wording in the desired language and confirming its accuracy before we begin engraving.

If there is space, we can add additional inscriptions to an existing memorial. This service is typically referred to as an “additional inscription” and can be arranged with us.

Once you’ve decided on a design, you can browse our selection online and filter for your preferred style and features. After narrowing it down, we will provide you with a quote and guide you through the process. We aim to make it simple and stress-free, allowing you to take as much time as you need with no obligation to proceed.

When choosing us, you’re selecting a team with a strong reputation, experience, and a commitment to quality craftsmanship. We’re fully licensed to carry out work at the cemetery where your loved one is buried, and we hold all necessary insurances for your peace of mind.

Once you’ve selected your memorial design, we’ll guide you through the next steps to finalise the details. This includes reviewing the final design proof to ensure everything is exactly as you expect. Once you’ve approved the proof, we’ll create and install the memorial at the gravesite.

Typically, we require a deposit at the start of the process, with final payment due once the memorial is completed. We can discuss flexible payment plans with you, if needed.

The process typically takes around 12–14 weeks from design approval to installation, though this may vary depending on the complexity of the memorial.

Yes, cemeteries generally require approval for any new memorials. Once you’ve chosen your design, we will submit the necessary application to the cemetery on your behalf.

In addition to the cost of the memorial, there are cemetery fees that must be paid before approval is granted for installation. These fees are separate from the memorial cost and will depend on the cemetery and type of monument. We will collect and forward the cemetery fee as part of the application process.

Each cemetery has specific regulations governing the type of memorials that can be erected, including:

• Size and shape of the monument
• Materials and colours used
• Engraving style

Before you choose your memorial, we will inform you of any regulations that apply to the cemetery where your loved one is buried.